Returns & Refund Policy

Return Window

You have 30 days from the date of delivery to return most items for a full refund or exchange. The item must be unworn, unwashed, and in its original condition with all tags attached.

Return Process

1. Contact our customer service team at returns@yacfashionhouse.com
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Pack the item securely in its original packaging
5. Ship the item back using the provided shipping label

Refund Timeline

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be credited to your original payment method. Please allow an additional 3-5 business days for the refund to appear in your account.

Non-Returnable Items

• Underwear, swimwear, and intimate apparel (for hygiene reasons)
• Items marked as "Final Sale"
• Gift cards
• Customized or personalized items
• Items without tags or in used condition

Exchanges

We accept exchanges for a different size or color within 30 days of delivery. The fastest way to get what you want is to return the original item and place a new order for the replacement item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@yacfashionhouse.com with photos of the damage. We will arrange for a free replacement or full refund.

Questions?

If you have any questions about our return policy, please contact our customer service team at support@yacfashionhouse.com or visit our FAQs page.